Frequently asked questions

Very straightforward: 1. Send us a short email or a message via Kleinanzeigen – with your preferred date and, ideally, the extras you'd like (syrup, cups, straws). 2. You'll get a quick reply with all the details and the confirmation. 3. Pickup or delivery on the agreed date – done.

At solivo there are three fixed packages: the all-in package for €149 (machine, delivery, both tanks filled, 100 cups – no deposit), the pickup package for €119 (same service for self-collection, deposit €125) and the machine only for €90 for self-collection if you want to fill it yourself. You get a clear total overview in advance, with no hidden costs.

The deposit is €125 and is only left at handover with self-collection (pickup package or machine only) – after the machine is returned in good order you get it back in full. With the all-in package including delivery the deposit is waived completely.

You pay the rental – and with self-collection the deposit – conveniently at handover, in cash or by arrangement. We'll clarify the details when we confirm your enquiry.

The all-in package (€149) includes the machine for one day, delivery & collection in the Potsdam area, both tanks filled (24 l ≈ 80 servings of 0.3 l in two flavours of your choice), 100 cups & straws, personal instruction – and no deposit. Booked separately this would be €170, so in the package you save €21.

At full filling (24 l ≈ 80 cups) a slush works out at €1.86 per cup in the all-in package (€149 ÷ 80) or €1.49 per cup in the pickup package (€119 ÷ 80). For comparison: at fairs and markets a slush usually costs €3–4.

A weekend from Friday to Sunday costs €199: the all-in package for €149 plus two further rental days at €25. Each additional rental day beyond the first costs €25.

The pickup package (€119) is €30 cheaper than the all-in package, but there's a deposit of €125 and you transport the roughly 45 kg machine yourself. The all-in package (€149) includes delivery and collection in the Potsdam area and comes with no deposit – handy if you don't have a suitable car or don't want to worry about anything.

Of course – you decide freely. With the all-in package (€149), delivery and collection in the Potsdam area are included – with no deposit. If you collect yourself, take the pickup package (€119) with the same service, then there's a deposit of €125. Just let us know at enquiry which you prefer.

Only a normal 230 V socket and a firm, level spot. The machine should stand level during operation and have some air at the back.

The machine measures 77.5 × 41 × 49 cm (H × W × D) and weighs around 45 kg. That means it fits in most cars – often even in a small car (e.g. a Hyundai i10). What matters is that the boot opening is big enough; that varies by model. With the rear seats folded down it almost always works. If in doubt, just ask briefly at enquiry – we're happy to give you feedback.

From a full filling of both tanks (24 l) you get around 80 servings of 0.3 l. A single tank (12 l) makes about 40 servings. In the all-in and pickup packages both tanks are already filled; further fillings cost €20 per tank and can also be booked spontaneously on site.

Rule of thumb: about 1–2 cups of 0.3 l per guest, and 1 litre of syrup concentrate plus 4.6 litres of water make around 5.6 litres of ready slush. This roughly gives: A filled tank (12 l slush ≈ 40 cups) uses around 2 l of concentrate. If in doubt, plan for a bit more – leftover syrup keeps.

Rule of thumb: 1 litre of syrup plus 4.6 litres of water make around 5.6 litres of ready slush – that's about 18 cups of 0.3 l. Plan for about 1–2 cups per guest. Syrup flavours, cups and straws come straight from us – take a look at the extras and just add them with your enquiry.

Depending on the fill amount and ambient temperature, usually about 45–60 minutes. It's best to start the machine in good time before the event – then the first glass is cold on schedule.

Yes – the machine runs all year, indoors and outdoors. Outdoors please set it up covered or protected from the weather.

In principle possible – so that the machine and mix suit each other, just get in touch with us beforehand: info.solivo@gmx.de.

You get the machine handed over cleaned and disinfected. After the event it's enough to rinse the tanks roughly – the hygienic final cleaning is taken care of by us. We explain all the details at handover.